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Q. What is the best way to store Tussar & Silk
sarees?
The Silk
and Tussar sarees are preferred to be kept in a cool and dry place in cotton
saree covers with Napthalene Balls.
Q. How
can we wash pure silk and tussar sarees at home?
The first wash of any Pure Silk or Tussar Silk sarees is advised to be
Dry Wash/Clean. Afterwards, our pure Silk &Tussar sarees can be washed at
home using soft detergents. Please ensure the products are not soaked in soap
water for too long. Also it is advisable to dry the products under shade.
Q. Will the colour be fast in printed materials?
Yes. All
the sarees in Block Print, Hand Paint or Hand Batik are absolutely colour fast.
Q. How to prevent colour bleeding from organically printed materials?
It is
preferable to do the first wash of organically printed materials in salt water
to prevent organic bleeding. Afterwards the materials may be washed in home in
soft detergents. Moreover it is advised not to soak organically printed
materials in soap water for too long or overnight.
Q. How do I know which size will fit me?
The
appropriate size chart of each readymade productis mentioned in the description
section of the duct in our siteramdhanu.in. For an example if your actual chest measurement is
between 36 and 38 Inches then you may like to choose a readymade wear with a
chest measurement of 40 Inches as a casual fit.
Q. Will there be any shrinkage after washing the cotton materials?
All
cotton materials used by Ramdhanu is 100% pure, there might be a minor
shrinkage in the pure cotton fabric, but that will not impact the overall
fittings of the product.
Q. While purchasing a saree can the false and edging be done?
Yes, we
do the false and edging on the ordered sarees on customer request upon
applicable charges. You can please tick on the checkbox at the time of ordering
a saree.
Q. What is the maximum time required for receiving a pre-order saree?
Normally
it takes 10-15 days to recreate a pre-ordered saree from the date of receipt of
the payment.
Q. Is customization in colour/design possible while pre-ordering a saree?
No.
Customised orders cannot be processed in Ramdhanu.
Since in
Ramdhanu, we work completely in hand crafted products and digital images are
used on web platforms, there might be slight difference in colour asit might
appear slightly different due the display settings in differentdevices. Still
if the order received at your end does not meet your expectation, you may
please return the same as per the Return Policy mentioned at www.ramdhanu.in
Q. I find a slight mismatch of two aligned Blocks on a Saree I ordered.
What should I do?
There can
be slight mismatch in the alignment of the blocks. Ramdhanu promises all garments
are purely hand made. In traditional hand block printing the slight
misalignment is actually a proof of originality and being handmade, that cannot
be replicated by any machine. The beauty of the timeless art is also in its
imperfections. Cherish it.
Q. How to know if the silk/tussar material is pure and not mixed?
All of
our Tussar and Silk materials are Silk Mark certified. Further for an instance,
you can check our Tussar& Silk sarees with a Fire Test by burning the last
smallest thread of a saree. If no residue remains in the ash, you may be
assured that the material is pure.
Q. Does Ramdhanu have a Mobile Application?
We are
going to launch our Mobile App very shortly. However, you can open and
navigate www.ramdhanu.in on any smartphone with equal ease.
Q. Where can we find Ramdhanu physical outlets?
Presently
we have 2 physical outlets based in Kolkata at Jodhpur Park and Salt Lake. You
can get the location details on Contact Us tab of ramdhanu.in.
